Terms of Use

At a glance

• Your profile assessment is free. Workouts and training tools require an active subscription. Account and privacy controls remain available without payment.
• Subscriptions are purchased and managed through Apple. Deleting an account or uninstalling Fitle does not cancel renewal.
• Fitle provides fitness suggestions, not medical advice or a guarantee that an exercise is safe for you. You may adjust or stop a workout.
• These Terms include limits on liability, with exceptions for rights and remedies that applicable law protects. Read section 10 before accepting.

1. Your agreement with Fitle

These Terms govern the Fitle iOS app, related fitness services and getfitle.com, provided by Andrii Kuts Mobile Inc., a Canadian corporation ("Fitle," "we," or "us"). Your service agreement is with that company. Company and contact details are on Contact Fitle; send support, legal or privacy inquiries to support@getfitle.com.

Read these Terms before accepting them. By affirmatively accepting, you agree to them; if you disagree, do not create an account or use a service requiring acceptance. Browsing our site does not create a purchase or authorize marketing. The Privacy Policy explains information practices; health-data consent and Apple Health permission are separate choices. Keep a copy for your records.

2. Eligibility and accounts

Fitle is offered in Canada and the US to adults who are at least 18 and have reached the local age of majority, if higher. You confirm your eligibility and act on your own behalf; parental permission is not an exception. Purchases require authorization from the payment-account holder. Privacy requests remain available regardless of eligibility.

Provide accurate account information, secure your credentials and report suspected unauthorized access. Do not impersonate someone or use their account without authority. You are responsible for activity you authorize, subject to our security responsibilities and applicable law. Features can require an account, connectivity, a supported device or permissions. You bear device/connectivity charges and should preserve any independent copy of information you need.

3. Fitness guidance and safe use

Fitle offers general fitness tools: profile assessment, workout suggestions, exercise demonstrations, activity tracking and progress estimates. It does not provide medical diagnosis or treatment, emergency monitoring or an individual healthcare or personal-trainer relationship. Its information is not a substitute for qualified professional advice.

Plans, substitutions, loads, repetitions, progression, calorie estimates and readiness/fatigue indicators can be incomplete or wrong. They cannot assess your condition or monitor technique. Entering an injury or health condition does not establish that a suggested exercise is safe. We guarantee no particular fitness, weight, performance or health result.

Exercise carries injury risks. Choose suitable equipment, movements and intensity; seek qualified medical advice when your health, injury, pregnancy, medication or another circumstance could affect safe participation. Follow professional advice over an app suggestion. Stop or reduce exercise when needed; never train through concerning pain or treat a goal or completion target as a requirement to exceed safe limits.

Stop for concerning symptoms, such as chest pain, fainting, severe breathlessness or sharp pain, and seek appropriate help. Use local emergency services in an emergency. Fitle does not monitor you, contact emergency services or continuously monitor support. This risk acknowledgement does not waive liability or remedies that law protects.

4. Features, recommendations and third-party services

Your profile assessment is free; it is an overview based on your answers, not a full training program or medical assessment. Workouts and training tools require an active subscription. Profile/account management, support, privacy choices, deletion, subscription management and purchase restoration remain available without payment. Available features depend on app version, device, region and permissions.

We may update features for service improvement, compatibility, security or law. For a material reduction to prepaid paid service, we provide notice where reasonably practicable and honor applicable cancellation, refund and other remedies. Future features are included only if the purchase offer expressly says so.

Apple Health is optional; its readings can be missing, delayed or inaccurate. Revoking access can affect related features while leaving others available. Apple/Google sign-in, App Store and external resources have their own terms; those terms do not remove our responsibilities for Fitle.

The website provides product information, contact forms, one launch notification on request, and an App Store link when available. Signup is free, creates no app account or purchase, and guarantees neither a place nor a release date. Withdraw by contacting us. Form submissions are assistance requests, not emergency communications or a response-time guarantee. Do not submit passwords, payment details or unnecessary medical information. Website examples are illustrative, not personal exercise prescriptions.

5. Subscriptions and purchases

Fitle may offer monthly or annual auto-renewing subscriptions through Apple’s in-app purchase system. The purchase screen and Apple confirmation specify features, price, currency, billing period and any eligible introductory offer. That offer controls; these Terms guarantee neither a fixed price nor a trial. Website forms do not process purchases.

Apple charges your Apple Account when purchase is confirmed or as stated in an eligible offer. Subscriptions renew for the stated period unless cancelled before renewal. Charges and price changes follow Apple’s displayed terms, applicable notice/consent requirements and law.

Cancel in iOS Settings → your name → Subscriptions → Fitle, or use Fitle’s management option when available. Cancel before Apple’s renewal date. For a free/discounted trial you do not want renewed, Apple advises cancellation at least 24 hours before it ends. Access follows Apple’s displayed end date and conditions; cancelling some trials may end access immediately. Apple cancellation instructions.

Uninstalling, signing out or deleting the Fitle account does not cancel the Apple subscription. Cancel it separately. Account deletion can remove access to account features while billing remains active. Restore Purchases uses the Apple Account that purchased eligible access; it does not restore deleted profile/workout data. Pending or unverified transactions may not unlock training until confirmed.

Request refunds for Apple-billed purchases through Report a Problem or Apple Support; eligibility follows applicable law and Apple’s process. Contact us about service problems. We impose no blanket “no refunds” rule and do not remove statutory cancellation, withdrawal, refund or other remedies.

6. App license and Apple terms

The iOS app license is governed by Apple’s Standard EULA. These Terms add conditions for Fitle’s service; they do not replace or expand that license. The Standard EULA controls a conflict about app licensing, subject to mandatory law. Apple’s platform/payment terms also apply; nothing here creates new obligations for Apple. Direct Fitle support and complaints to us.

7. Your information and our content

You retain your rights in information and photos you submit. You permit us to store, copy, process and display them only for the requested service and Privacy Policy purposes, not unrelated advertising or sale of health information. Permission ends when processing is no longer needed, subject to lawful retention. Submit only material you have authority to use; do not provide another person’s sensitive information without lawful authority.

Our software, design, branding and exercise content belong to us or our licensors. Use them personally under the applicable license; do not commercially redistribute or resell without permission except where law permits. Open-source components keep their own licenses.

8. Acceptable use

Do not break the law, infringe rights, impersonate, defraud or harass others; access other users’ data; bypass account/purchase controls; disrupt security or availability; or introduce malicious code. Copying/reverse-engineering restrictions apply only where lawful and consistent with relevant licenses; legally protected activity is not prohibited. Report security issues to us without accessing or exposing others’ information.

9. Account closure and service suspension

You may stop using Fitle at any time. Request account deletion in Profile → Delete account or contact us; the Privacy Policy explains scope and retention. We may restrict access where reasonably necessary for a material breach, suspected fraud, security threat or legal duty. Where lawful and practicable, we explain why and allow you to respond; immediate protective action may be necessary. Contact us to request review.

If we discontinue the service, we provide reasonable advance notice where practicable and explain arrangements for data and paid access. We honor required remedies. Closure does not remove accrued rights or extend retention beyond Privacy Policy purposes.

10. Availability, warranties and limits of liability

This section applies only where lawful. It does not exclude or limit liability for fraud, fraudulent misrepresentation, intentional misconduct, gross negligence, death or personal injury caused by negligence where prohibited, or other liability law protects. It preserves non-waivable consumer guarantees, privacy rights, statutory damages, refunds, cancellation rights and access to courts/regulators. For Quebec consumers it does not exclude or limit liability for bodily or moral injury, or material injury caused by intentional or gross fault.

Subject to those protections and our express commitments, Fitle is provided “as is” and “as available.” We cannot promise uninterrupted/error-free service or accurate/suitable recommendations, estimates or third-party readings. We disclaim merchantability, fitness-for-purpose and non-infringement warranties/conditions only to the extent law permits.

Subject to the protections above, where lawful we are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or loss of business profits, revenue, opportunity or goodwill arising from use or inability to use Fitle, even if foreseeable. Fitle is for personal fitness, not operating a business or providing professional services.

Subject to those protections, our total monetary liability for service claims under these Terms is limited to the greater of CAD $100 and the fees you paid for Fitle in the 12 months before the event first giving rise to the claim, including subscriptions Apple collected for us. This applies to contract, tort (including ordinary negligence) or other legal theories only where lawful and enforceable. It does not limit refunds owed or protected remedies/amounts. App-license issues remain governed by section 6.

We are not responsible for failures beyond reasonable control only insofar as they could not reasonably have been prevented or mitigated. This does not excuse inadequate safeguards, failure to exercise legally required care or refund/cancellation duties. An unenforceable limit does not apply to the affected claim; remaining provisions stay subject to law.

11. Changes to these Terms

We may revise Terms for legitimate service, security or legal reasons. We publish an effective date and give appropriate advance notice of material changes, except where urgent law/security needs earlier action. We request renewed acceptance where required. Changes do not retroactively remove accrued rights. If you reject a material change, you may stop use, cancel renewal and exercise available remedies. New personal-data purposes require applicable separate consent.

12. Governing law and disputes

British Columbia law and applicable Canadian federal law govern the service Terms without removing mandatory consumer protections applicable to you. App-license matters follow section 6. You may voluntarily contact us to resolve complaints; doing so changes no legal deadline and is not required before urgent relief or exercising rights. These Terms impose no mandatory arbitration or class-action waiver. Courts with lawful jurisdiction may hear disputes, including local consumer courts where permitted.

Nothing prevents honest reviews, regulator reports or legally protected reporting. If a provision is unenforceable, the rest applies where lawful. Not enforcing it once is not a future waiver. We may transfer this agreement in a lawful business transfer without reducing mandatory protections, with notice where required.

13. Contact

Contact Andrii Kuts Mobile Inc. at support@getfitle.com. Company and contact details: Contact Fitle. Privacy and deletion requests do not require payment or acceptance of unrelated processing.